I’m always having issues with my FNB ATM, point of sale and online card spend limits. I know they offer a level of protection; however, I feel like FNB (First National Bank) could have made it a little easier to change these limits. I did a bit of digging on how you can change these limits for local and international spending limits, here’s how to do it.
You can change your FNB local and international ATM and POS daily spend limits by:
- Log into your FNB online banking here.
- At the top menu, click on ‘My cards.’
- Then next to the card you want to update, click on “limits.”
- Change your ATM and POS (Point of sale) international and local spend limits to the desired amount.
- Click ‘update’ at the bottom right.
- Check over the details, then click ‘confirm.’
- Approve the change either through the banking app or via OTP.
*POS (point of sale), according to FNB, includes any transaction where your card details are utilized. This includes but is not limited to online transactions and in-store purchases, etc.
Are you using the FNB mobile app instead? Keep reading, and I’ll quickly explain how you can change your daily spend limits there instead.
How To Change Your Daily Spend Limits On The FNB APP
If you’re using the FNB app instead, follow these steps to change your local and international spend limits:
- Log in to your FNB app by using your mobile device.
- On the home screen, select the ‘accounts’ tab.
- Select the account that’s attached to the card that you want to change.
- Select the ‘account options’ menu option at the top of your screen.
- Select the ‘my cards’ tab.
- Tap on the card you want to change.
- Tap of ‘update limits.’
- Change your ATM and POS (Point of sale) international and local spend limits to the desired amount.
- Tap on update at the bottom right of your screen.
- Then tap on confirm at the bottom right of your screen.
Done! Your daily or monthly limit should now be updated.
What To Do If FNB Won’t Accept Your Daily Amount Increase?
If you inserted a daily or monthly limit that is considered to be too high for FNB, you’ll get an error saying something like this…
“Some required fields are not valid… The ATM Daily Limit entered must be between 0 and 8,000.”
I’m not 100% why FNB caps how much you can increase your limit by, but I have a feeling it has something to do protecting you against yourself or a mistake.
Either way, there are three ways you can try and fix this.
- Try the lower recommended amount.
- Contact an FNB representative and ask them to lift the daily or monthly spend cap.
- If all else fails, go into your local FNB branch and speak to a representative.
*To make contact with FNB to lift the cap, use the online chat feature either on online banking or on the FNB app instead of wasting time by going into the branch.
What Exactly Is POS (Point Of Sale) Limit?
While increasing my daily limits I noticed that some of the limits were for POS transactions. I had no idea what this meant at first, and there wasn’t much helpful information online so got in touch to with an FNB representative and this is what they said;
“POS (Point of sale) includes any transactions where your card details are being utilized.”
FNB representative
To break it down, whenever you swipe or insert your card details it would be a ‘point of sale’ transaction.
Point of sale transactions examples:
- In-store purchases. Checkers, spar, clothing stores, etc.
- Restaurants
- Petrol stations
- Airtime and lotto purchases
- Any online purchases. For example, from Takealot or even recurring services like Netflix.
- Purchases on mobile apps. For example, food delivery, Spotify, etc.
Obviously, the list goes on. I just wanted to include some examples so that you get a sense of what I’m talking about.
How to Increase Your Payments And Transfer Limit
Your payment and transfer limit settings are situated on a completely different menu. I created a tutorial that will quickly show you how to increase your payments limit on FNB online banking as well as the mobile app, so if you want to know where the settings are, make sure you check it out.
Final Thoughts
Once you’ve increased your daily spend once, it’ll be much easier in the future. The hardest part is finding out where to do it that first time.
I’ll be honest, FNB really needs to put a bit more work into their ‘how-to guides,’ but until then, I’ll try to write as many articles as possible to try and help you out.
YOUR TURN: If you feel I missed something or if there are any specific guides you need, please let me know in the comments below, and I’ll be more than happy to knock one up.